To know the most commonly used vocabulary and structures in the English language
Theoretical Module
9 hours live online lecture, 1 hour review with online lecturer, Specific training materials, 1 hour online final test
This module is designed to help tour guides gain greater confidence in communicating with tourists in English. The lessons will be conducted online and will include role-plays to simulate real-life situations, as well as the sharing of vocabulary sheets based on the words learned
Contents
Lesson 1
Welcoming tourists, introducing oneself, and giving directions and route information
- Formal and informal greetings
- Introducing oneself and asking for personal information (name, nationality, etc.)
- Useful phrases to start a tour
- Basic vocabulary for directions
- Describing a route
- Common tourist questions and appropriate answers
Lesson 2
Describing places of interest
- Basic vocabulary on art and history
- Useful phrases to describe places of interest
- Analyzing artworks and monuments
- Using the past tense to narrate the history of a place
Lesson 3
Interacting with tourists, ending the tour, and handling possible issues
- Frequently asked questions and standard answers
- Vocabulary for common problems
- Giving advice and suggestions in various areas (restaurants, theatres, etc.)
- Thank-you and closing phrases
- Encouraging reviews and feedback